Meesho’s Reputation Unpacked: What Buyers, Sellers & the Internet Are Saying

Meesho may be India’s go-to app for budget shopping, but it’s also attracting serious scrutiny from both buyers and sellers. With refund disputes, delivery fraud claims, and reseller losses flooding online reviews, what’s really going on with Meesho? Here’s a deep dive into the platform’s current reputation—and what it means for you.

Overview: What This Blog Covers

This blog takes a balanced, in-depth look at Meesho’s reputation based on real reviews and online feedback across platforms like Trustpilot, Reddit, SiteJabber, and LinkedIn. You’ll find:

• Honest feedback from Meesho customers and resellers
• Data-driven insights into refund issues and delivery fraud
• Seller case studies exposing profit losses
• Meesho’s internal fraud prevention efforts
• What you should consider before buying or selling on the app

Customer Reviews: A Sea of Complaints

Across the Web:

• SiteJabber: 1.8 (from 116 reviews)
• Trustpilot: 1.5(from 868 reviews)
• PissedConsumer / MouthShut: Majority negative sentiment

Common Buyer Complaints:

• Defective products delivered
• Undelivered packages marked as “delivered”
• Refund requests denied or severely delayed
• Wrong items shipped, and returns rejected
• Customer service virtually non-existent

“Keep open before giving OTP. They deliver wrong item, then deny refunds — fraud in broad daylight.” — Verified user on Trustpilot

“Fraud platform. Bad experience… I will file the complaint in the consumer court.” — SiteJabber review

In short, while Meesho offers tempting prices, many users warn: “You get what you pay for—and sometimes, you don’t even get that.”

Reseller & Seller Experience: A Financial Sinkhole?

Reported by Sellers (Primarily on Reddit, Trustpilot, and YouTube):

• High return rates (~20% returns, 10% RTO)
• Reverse logistics costs (~₹200 per returned unit)
• Hidden fixed costs not covered by slim margins
• Poor support and no reimbursement for lost items

One frustrated seller posted a breakdown:

“Meesho ads generated fake sales. It’s outright theft of product. Meesho as a whole is a sinking ship. Jump out and save yourself.” — Seller on Reddit

“Don’t sell on Meesho. It’s a scam. Amazon/Flipkart is better—the type of buyers who go to Meesho are extremely budget.” — Reddit feedback

Sellers and resellers across forums repeatedly advise: If margins are tight, Meesho may sink your business.

Platform-Related Scams & Refund Loopholes

Key Allegations:

• Up to 30% of refund requests fail to process or are denied without valid reason
• Reports of phishing scams impersonating Meesho’s CEO, targeting sellers for fake payments
• Packages marked “delivered” without delivery—yet OTP verified

“Refund stuck for weeks… support just keeps sending auto-replies.” — Trustpilot

“Phishing scams in the name of the CEO are everywhere. Resellers fall for it due to lack of verification tools.” — LinkedIn user post

While the platform claims to protect users, these patterns suggest systemic loopholes.

What Meesho Says It’s Doing About It

To be fair, Meesho has acknowledged rising concerns—and has taken steps, at least on paper.

Project Suraksha (2023–24):

• Delisted 4.2 million counterfeit listings
• Blocked 1 million restricted products
• Prevented over 22 million suspicious transactions
• Filed 12 legal cases related to fraud

Source: Wikipedia – Meesho

The company is clearly investing in tech-led anti-fraud initiatives. But based on reviews, execution still lags behind policy.

Summary Table: What Each Group Faces

Final Verdict: Is Meesho Worth the Risk?

For Buyers:

You may get a good deal, but the risk of receiving a defective or incorrect item is high. If something goes wrong, refund processes are unreliable. Proceed with caution, especially for time-sensitive or valuable orders.

For Sellers:

Meesho appears to prioritize volume over quality. With razor-thin margins and high return rates, many resellers end up losing money. Unless you’re working with surplus inventory or ultra-low-cost products, consider more stable platforms like Amazon or Flipkart.

For the Platform:

While Meesho is taking visible steps through “Project Suraksha,” it must improve on-ground execution—including real-time support, seller education, and refund transparency—if it wants to retain trust.

Frequently Asked Questions (FAQs)

Q1: Is Meesho a legitimate platform?
Yes, Meesho is legally registered and widely used across India. However, its execution and user satisfaction are currently questionable.

Q2: Can I get a refund on Meesho?
In theory, yes. In practice, many users report rejected or delayed refunds and unresponsive support.

Q3: Is it safe to sell on Meesho?
Many resellers face high losses due to RTO and reverse logistics. Proceed only if you fully understand the costs involved.

Q4: How do phishing scams work on Meesho?
Some scammers pose as Meesho’s CEO or executives and demand payments from resellers via fake links or emails. Always verify before acting.

Q5: What is Meesho doing to stop fraud?
Through Project Suraksha, Meesho claims to have delisted millions of fake products and blocked bad actors. However, execution is still a work in progress.

Final Thoughts: Buyer & Seller Beware

Meesho’s low-cost shopping promise hides a darker reality: defective deliveries, refund hassles, and risky selling conditions. While the platform is growing fast and adopting anti-fraud tools, user reviews tell a story of frustration and distrust.

If you’re a buyer, double-check product ratings, read seller reviews, and avoid high-value orders. If you’re a reseller, calculate your margins thoroughly and consider if the audience Meesho attracts aligns with your product quality.

FOR MORE BLOGS – beyondthepunchlines.com

Author: Team BTP

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